Update pricing for donations

Learn how you can update the pricing of your donations on Wajooba. 

Updating your donation pricing may come from various reasons, including changes in your financial needs to support your activities, donor demographics, and fundraising goals. For instance, if the costs of operation have increased, you may need to increase your suggested donation amounts to maintain your programs or activities. Similarly, if you want to attract a different group of donors or increase your overall donation revenue, you may need to adjust the pricing strategy accordingly. 

We'll help you update the pricing for your donations.


Edit an existing pricing option

You can edit the details of an existing pricing option. Follow these steps.

💡 Before you make changes, it’s best to unpublish the donation so you can prevent donors from donating using a discontinued pricing.

  1. From Donations, select the donation that you want to update.
  2. Go to the Pricing tab.
  3. Select the name of the pricing option you want to update.
  4. Update the details of the pricing.

    💡 You can also update the name, currency, inclusion of card fees, and its visibility on your website.

  5. Once ready, select Submit.

🎉 Great job! Congratulations on your new pricing. 

As soon as you update the prices, it should automatically reflect on your website as well.

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Add a new pricing option

If you want to offer a new pricing option to your donors, you can do so. Follow these steps.

  1. From the Donations menu, select the donation that you need to update.
  2. Go to the Pricing tab.
  3. To add a new pricing option, select the plus ➕ icon from the upper right corner of the page.
  4. Add a new price for your donation. You can check the article about the donation setup to add a new price.

Once you’re done, it should show in your list of pricing options.

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Remove a pricing option

If you need to discontinue an offer and you need to remove it from your payment options, here’s what to do.

  1. From the Donations menu, select the donation that you need to update.
  2. Go to the Pricing tab.
  3. Find the pricing option you want to remove and select More Options.
  4. Select Remove.
  5. When asked to confirm, select Confirm.

Repeat the same steps until you remove all the pricing options you want to discontinue.

In case you removed a pricing option by mistake, follow these steps to recover it.

  1. From the Donations menu, select the donation that you need to update.
  2. Go to the Pricing tab.
  3. To see all active and inactive pricing option, select the Show all ⬇️ icon from the upper right corner of the page.
  4. Select the deleted or archived pricing option.

    💡 Active pricing options should have a green circle 🟢 icon next to its name. Deleted or archived pricing options should have both green and red circle 🟢🔴 next to its name.

  5. Review the details and apply the necessary updates.
  6. Once you’re ready, select Submit.

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Created by: Paul Romuel Danila
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