Pay invoices

Learn how you can settle your balances and pay invoices with pending, partial, pending confirmation, or failed statuses on Wajooba.

Your Invoices menu shows you a list of all your invoices along with its statuses. If you’ll notice, some of these invoices are still in pending, partial, pending confirmation, or failed statuses. These statuses mean that you have an existing balance that is yet to be paid.

We’ll help you complete these transactions.

Solution 1: Pay using credit card or bank account

Follow these steps to pay your invoices.

1. From your Wajooba account, go to the Invoices menu.
2. Find the invoice with pending, partial, failed, or pending confirmation status.
3. At the end of the invoice, select More options ⠇, then select Payment.
4. On the Checkout window, enter the amount you're paying in the Amount field.
5. Select Card or Bank Account as your preferred payment method, whichever is available.
6. Enter your payment details. If you already have one on the list, select which one you want to use.
7. (Optional) If you want to save your payment information, select the Store card on file checkbox.
8. Select Checkout.

Depending on the amount you paid, your invoice status should update to either Partial or Completed.

Solution 2: Pay using cash, cheque, Zelle, or other third-party services

If you want to pay using cash, cheque, Zelle, or other third-party services, make sure to coordinate with your course admins.

After you coordinate with your course admins and make a payment outside Wajooba, follow these steps.

1. From your Wajooba account, go to the Invoices menu.
2. Find the invoice with pending, partial, failed, or pending confirmation status.
3. At the end of the invoice, select More options ⠇, then select Payment.
4. On the Checkout window, enter the amount you're paying in the Amount field.
5. Select Zelle/Cheque/Third Party as your preferred payment method.
6. In the Notes/Memo field, add more information about the payment you made, including the method, receiver, and date.
7. Select Checkout.

This will update your invoice status to Pending Confirmation. Your course admins will verify and confirm the payment on their end. The status will update to either Partial or Completed based on the amount you paid.

Created by: Paul Romuel Danila